There was an error on the policy so I contacted you via your chat, the amendment was made but my policy went up around £8 which was fine. 145McNeill (1 review written), by qxGuzman360 (1 review written), by Annag288 (1 review written), by Then never received any documents, they were pending for days and unavailable to view. ... Read 2 more reviews about Admiral Insurance Only the latest review will count in the company's TrustScore by Online quotes were £145+ including Admiral who quoted £280 on line. Read genuine, impartial feedback to find out what customers really think about Admiral Car Insurance and website. I requested a quote 6 weeks ago and my quote was for £262.00 for a standard no fills policy. It… This would have been £19.50 for each change. by Thank you!… Didn't answer my emails to refund my money which they had essentially stolen... credit card company recovered the money in the end. by Read More, " Don't. Pattendeni On renewing my policy they reduced my renewal quote by over £100 which was cheaper than any other quote I'd received for being a new customer with other companies. The next day the sale fell through meaning insurance was not required but I was still charged £25 to cancel the insurance. Reply. I have FIVE cars on my policy and STILL they would not waive both fees. Right at the end, instead of proceeding to payment, I was asked to complete by telephone. Admiral car insurance review History of company Admiral is one of the largest insurance companies in the UK and has won Best Car Insurance Provider 6 years in a row at The Personal Finance Awards. It seemed reasonable but the only problem I found was it added an extra couple of pounds on per month after it directed me to the admiral website, which wasn't great as I … Admiral's car insurance policy is underwritten by Admiral Insurance Company Limited, AIGL (Admiral Insurance (Gibraltar) Limited and Great Lakes Insurance SE. by There are 326 customers that RAC Insurance, rating them as bad. kjMcConnell387 (1 review written), In November 2016 to 2017, I took out car insurance with Admiral. Read Full Review, Written on: 11/03/2018 I recently took out admirals car insurance… I recently took out admirals car insurance via the compare the market site. Unfortunately After placing a deposit on a car for my daughter arranged insurance through admiral, it was easy to do on the internet. Read More, " Renewed with them again. Skip to main content. I am truly disgusted with Admiral. It has the advantage that a young driver earns a year's no-claims after a few months if it can coincide with the policy renewal BUT they are cheap for a reason. Admiral car insurance was awarded a TrustPilot rating of 3.4 out of five based on 6,422 verified reviews. I have protected No claims protection. The agent was very helpful, explained everything well and even helped me to reduce my quote. They require info requested by e mails quickly with follow up e mails. To top it off I can’t cancel the transaction until Monday because the phone lines aren’t open over the weekend. Admiral has collected 1132 reviews with an average score of 2.89. Had to phone to check on something, the phone call was answered quickly and a lovely gentleman answered my question with … Real reviews from real people. Here are a few customer reviews of Admiral car insurance from Trustpilot to give you an idea of challenges faced by existing policyholders: "They tried to renew my policy without asking me and I realised this when I check my bank account statements." Annag288 (1 review written), my car parked up and admiral customer crashed into on 7th june 2018 repaired but not properly we are still waiting for car to come back after numerous independent assessors and repairs we have paid for which they said the niose was coming from then found it wasn't noice from back drivers side which was hit they said it was coming from front had repair but sill noise admiral don't like to pay it seems I have been on phone constantly since the 7th june but they don't care just rang again today to… This is the first time I have received a cheaper quote when renewing a policy with any insurer in over 14 years. Useful. I know these are exceptional times, but I wonder if the police would accept that as an excuse if I were to be involved in a traffic incident. About Admiral. Mikeinho Nthl AidynGauthier (1 review written), This company inflate the premium and hope you forget about you renewal date by sending an email 6 weeks before it is due. Excellent customer service received along with a very good insurance quote! AidynGauthier (1 review written), by However, four weeks later, they had taken a partial payment - just enough so I wouldn't immediately notice! I purchased comprehensive car insurance from Admiral. He told me I had a claim 2 weeks prior which I had not included. For over a year I was driving damaged car which later failed MOT. This was a great change because Ihad been with the same insurer for the past 30 years.However after comparing the features of both policies to ensure like for like benefits I decided to go with Admiral based on their good reputation and very competitive price.Their on line site was very easy to use and all documents was easy to download and print. Search for a company or product name... Companies See all don't even send you documention, lousy reminders, unhelpful at every turn. Share. When nearing my renewal date I got many quotes for my insurance renewal. Out of 131 features in our database, our experts have selected the 47 most important ones. In review: Admiral Car Insurance. Read More, " Read Full Review, Written on: 18/01/2018 Underhand… I contacted you again via chat to which I was advised that for the change the policy price would have to be increased again. Read 2450 customer reviews of the Admiral Car Insurance - & compare with other Car Insurance at Review Centre I assumed that would be the end of it, as they had sent a letter saying it would be cancelled. Find jobs Company Reviews Find salaries. Company then went and took the money anyhow from my credit card! Secured with SHA-256 Encryption. Shirebrook My car Mazda 6 hit a dog (English bulldog ) running on the street WITHOUT A LEASH OR ANY ATTENTION. Excellent Service would never use again… Read Full Review, The policy came to an end. We're proud of our car insurance and our customers seem to think it’s pretty great too – we’ve won the UK's Best Car Insurance Provider six years in a row, and it's voted for by the public. by And every single year, I call them up, we do a merry little dance, and they end up reducing my renewal premium. When I received more quotes from Admiral for renewal, I ignored them as I had insured my car with a different insurer. We monitored his driving habit over the next 30 days and he was 27 days at gold and silver and 3 days at bronze. © 2021 Trustpilot A/S. by Admiral now wish to… Using our service, we can offer you a choice of over 50s car insurance quotes via our partnership with Quotezone. Dreadful dreadful dreadful Read Reviewtraveler's review of the Admiral Car Insurance -, 1973 of 2450 Admiral Car Insurance - reviews, & compare with other Car Insurance at Review Centre Read Full Review, Written on: 21/09/2017 Website awkward to navigate. Have still not received docs or been able to view them on line. John9956 (1 review written), Chose not to renew my car insurance with Admiral, got this confirmed via email. There are 525 customers that Admiral, rating them as bad. They make the decision that suits their bottom line, not the right decision that supports the honestly of their customer. John9956 (1 review written), by The car insurance was easy to do and I got a good deal with Admiral. Jamesonu129 (1 review written), How this company have been voted top car insurance provider is beyond me. Then… jacenty79 (1 review written), by by Couldn’t do enough to assist. Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. It costs you money to take my call and have someone clack away at a keyboard for 10 minutes. (4 reviews written), Every single year, after completing yet another period of no claims, my initial renewal quote goes up. Poor in every respect… by Admiral has been voted Best Car Insurance Provider on seven occasions at the Personal Finance Awards (the most recent win was in 2018/19). They came in way cheaper than other insurers and went out of their way to help and make me feel reassured. Paid a deposit there and then. On the evening of the 4th Jan two nights before my new policy was starting the documents came live. Read Full Review, Written on: 02/02/2018 " Armanio89 (1 review written), horrendous service throughout claim. Car insurance Bought this Admiral car insurance policy for my 19 year old son on line. £25 car insurance refund. Then despite calling to cancel the renewal, they took the new payment from my credit card anyway! I was very impressed with the service I received and the customer service was second to none. If I get charged an admin fee I’ll be re-grading to 1*, 11 days still no TV Validation team are shocking Had to go buy a TV couldn't wait any longer Great at taken your cash for a policyAin't great at paying out, Only the latest review will count in the company's TrustScore. Independent financial products reviewer Defaqto has given its policies 5 stars. " Renewed car insurance on two cars, thought multi car would be cheaper but it wasn’t, now ended up with two separate policies as they were cheaper to do separate than together! Here is some of the feedback we got from Admiral car insurance customers: “Easy to deal with and provide good cover at a good price.” My experience with Admiral. stay away… Great service Written on: 06/06/2019 i had a very friendly and clear conversation with a staff member, i have sorted my insurance easily and clearly and it was a truly wonderful experience.i will certainly look for admiral insurance in the future as and when the need arises.many thanks again, Hi really straight forward to navagate through questionsOnly hiccup was status read pending so wasn't sure if I had confirm correctly and I had purchased the policy. Very disappointed with the Admiral car insurance and because of their unfair decision, I cancelled my insurance with them. Very Pleased It took the best part of two evenings to sort this error out finally the policy was updated and correct about 2 hours before it was due to start. How to get an Admiral car insurance quote. There are other comonaies that offer multi car - use them !… Car insurance representative (Former Employee) - Nova Scotia - 2 January 2019. Be Aware - apparently algorithms identify whether depending on your age etc you are likely to stay with an insurer or compare prices and move. To help you choose the right level of cover, take a look at how they compare. Admiral does not sell personal car insurance. Bowman253 (1 review written), No interest in the customer, expect you to chase them. What a terrible way to run a business. by It all took twice as long as it could have. At that time Admiral was pushing to settle claim with 50/50 liability split which I was declining… When i got through to an agent, I was told that I had given them all the required information regards my driving claims. by Anything less is just an attempt to take my hard… Doesn’t make sense! I have closed my credit card that I paid on but they are sending as a cheque instead. However they tried to charge me for changing my address and also charging for changing the registration plate. I naturally went to our site to look at quotes from other providers and received a quote of circa £700 for the year if I had a temporary black box in my car from Admiral for just three months. They use a Bronze, Silver and Gold scoring system and he was in the bronze segment for driving after 10 pm and not slowing down smoothly enough. mcintyfr (1 review written). RAC Insurance has collected 877 reviews with an average score of 2.51. Read Full Review, Written on: 07/10/2017 by Read Full Review, Written on: 01/04/2018 This will mean you can easily compare car insurance quotes and car insurance reviews from over 90 UK companies – typically including household names such as Hastings Direct, Swinton, RAC insurance and Swiftcover etc. Application process was simple and straight forward. Click here to read 9102 customer reviews of Admiral Car Insurance, rated 4.77★ by real people like you on Smart Money People. I accepted the quote and attempted to pay for the policy. Unusually good customer experience. Admiral insurance will ask one lots of questions and involve 3rd parties such as Brownsword Group but the communication between Admiral internally poor and with Brownsword Group is poor. I found many cheaper options so I decided not to stay with Admiral. complaints made continually but poor response. Read Full Review, Written on: 16/01/2019 Admiral is a UK based company, set up in 1993 to specialise in Car Insurance. The house quote was competitive so I took this out as well. They basically continue by stealth to remove funds from your account in a piecemeal fashion, hoping you won't notice!… Would use again / renew in a heartbeat. Admiral increased our household insurance from £411 in 2018 to over £1000 in 2019. That was, however, until my parked car was involved in a hit and run and the cost to renew my insurance premium shot up to over £2,000 for the year. Bowman253 (1 review written), by " WARNING THEY MAKE 50/50 DECISIONS BASED ON VALUE OF REPAIRS AND NOT FACTS, EVIDENCE OR EVENTS. Friday 23.03.2018 on road Stinting Ln. Ten months later the second car came up for addition to the policy. I then… A lovely customer service touch from Admiral. Follow up call to me was helpful." I am a new driver who have driving license for only 5 months and the insurance company offered me very good quote from gocompare, the website it’s very easy to use and I’m also happy from a box that will be fitted in my car which … (1 review written), Had a good quote for my first car and then had the big sell on insuring the house and a second car. Best car insurance for over 50s. I got in the car to turn off the engine and turn on the emergency lights and then the owner of the dog escaped from the scene of the accident However I do expect to be sent a reminder that I’m going to be charged. " Renewed car insurance on 08 May. by Find out what genuine customers have said about That was 15 months ago. While all providers will offer insurance to older drivers, the best over-50s car insurance policies may be those designed specifically for that demographic.. Other than Saga, Age Co is also a great option. (1 review written), I was found not at fault of accident after 2 years of investigating 30 sec video clearly showing how the accident happened. Completed on line application in full. Very easy and very good price compared to others. Read Full Review, Written on: 28/11/2017